September 01, 2011

MD referral HUM ONLY no active exercise
This patient really does exist. He’s a rancher down here in South Texas. 5am he’s already out digging fence posts, pulling wire, pitching hay, or rebuilding cattle guards…and he stays at it until dusk, occasionally stopping for a glass of ice tea or a taco.

 

We’ve all seen this type of referral at one point or another. The question is how to handle it when it comes. Do we take responsibility for this patient’s outcome and simply ignore the referral requests? Do we follow the requests and then blame the shoddy outcomes on the referring provider? Or maybe we allow that gnawing feeling in our viscera loose to argue the valor of current EBP or just the sheer stupidity of the logic in “no active exercise” to the referring provider.

How do you coach your residents or fellows to handle these?

I think that a good approach with this type of encounter is to be very direct. Pick up the phone or get over there and visit the doc.

Seek to understand first.

  Why is he so specific in his requests? You'd like to understand... He may have had a bad experience with a PT or he may be looking simply for pain relief and not wanting to "stimulate" the irritated nerve region too much... etc. Get his perspective (don't start off trying to change it), and then gently and humbly answer his concerns and offer why the EBP approach can perhaps better reach his aim/intent which is hopefully yours as well.

 

Bottom line: Look to build a relationship and collaborate with this referring provider vs. compete for "best knowledge" on managing these patients. His student loans are larger than yours. His perspective is that he's got the edge on "best knowledge".

ab

@bennettab

andrew@texpts.com

May 04, 2011

Patient Choice, Patient Access to Physical Therapy, and the Free Market

This year, state legislation aimed at improving patient access to skilled physical therapy services has been introduced in Tennessee, Texas, California, and Michigan.  All of these bills would enhance patient choice and access to treatment alternatives to surgery and medications for movement dysfunction and mechanical pain.

 

These pieces of legislation are being met with resistance from the medical community including orthopedic groups and state medical associations.  These groups perceive direct access to physical therapy as a threat to their financial stake in managing patients with mechanical pain. The primary rationale for opposing patient access to physical therapy is based on the view that this extension of services for outpatient PT without physician involvement would lead to increased utilization of medical services and therefore would increase costs to insurers and their beneficiaries.

 

This is a view is completely unfounded and is not supported by the evidence from countries in which there is a mature direct access base for physical therapy.  In fact, the current evidence demonstrates the opposite—where there is more imaging there will be more surgeries and greater disability rates.  See HERE and HERE and HERE.

 

The rate of back surgery in the United States is approximately 40% higher than in any other country and more than five times those in England and Scotland. Back surgery rates increase almost linearly with the per capita supply of orthopedic and neurosurgeons in the country. Countries with high back surgery rates also had high rates of other discretionary procedures such as tonsillectomy and hysterectomy.

 

The truth is, if the current system of physician referral for orthopedic interventions was working well and the system was coping with the current utilization, there would not be a problem and increased scrutiny toward orthopedic groups who employ their own physical therapists by MedPAC and the media

 

Direct access for physical therapy will only be of benefit to the general community if this system works cost efficiently and there is perceived to be incremental value in self-referred treatment pathways to PT.

 

If a patient is self-referred for rehabilitation and does not perceive value or benefit, they will not be compliant or continue treatment. Likewise, self-referred patients to physical therapists tend to be more motivated and require less treatment than physician referred patients.

 

In a mature patient direct access (to PT) market for musculoskeletal pain, where people in pain truly have a choice as to where they receive treatment, they will go where the product, and therefore the outcomes, are the best.

 

Internal medicine referral patterns to orthopedic surgeons for musculoskeletal pain has led to an overwhelming increase in imaging services, pain medication prescription and surgeries and the clinical outcomes have not improved and according to some has declined in recent years. Many orthopedic groups own their imaging equipment and also have their own PT departments and thus benefit financially from physician referral to their own facility. 

 

While the general community has grown cynical of costly and inefficient referral practices, it is also tired and disillusioned with ordinary and ineffectual physical therapy services. Patients are more and more looking to alternative treatment paradigms. The traditional exercise based physical therapy where a PT is required to perform an evaluation but often transfers the oversight of the treatment to an ATC or technical assistant will not wash in a mature direct access market.

 

That is the point.  In a mature direct access market, where a patient seeks the care of a physical therapist directly, only excellent physical therapy will thrive.  Physical therapy will get better and more efficient in a mature direct access market as the poor rehabilitation will fail to thrive.

 

When profit form referral motives are removed and there is truly a choice in where to receive treatment for musculoskeletal pain, people will not return and will not refer others to inferior options. Direct access will level the playing field and thus shift the power to the health care consumer where competition drives innovation, value, and clinical excellence—not the halo effect associated with cozy physician relationship based referrals.

 

If orthopedic surgeons can no longer benefit financially from self-referral, they will send to the best quality PT at their disposal and they will quickly learn who is delivering the outcomes they require in the rehab of their patients.

 

Similarly, part of being an excellent physical therapist and one who will thrive in a direct access market, is being an expert in differential diagnosis, and one who recognizes when a patient will benefit from referral for an orthopedic or neurosurgical consultation or alternative opinion. Direct access physical therapy must be good enough to know what is not responding within a reasonable timeframe and recognize early when some diagnoses need to be cleared before conservative rehab begins. This delivers value to the system, not cost.

 

Two weeks of conservative management is more cost-effective than MRI for most conditions as long as there has been a full and thorough clinical evaluation to clear more significant pathology.  This plays into the physical examination skills of the licensed physical therapist.

 

Direct access will gather momentum and the general community will benefit incrementally from the process, but physical therapy has to be good enough to become the gatekeepers for musculoskeletal pain.  Current physical therapy (PT) education mandates that these skills are taught in the entry-level curriculum, but obstructive laws prohibiting patient access to quality PT limits practice of these learned skills.  As in any market, the best will prevail and the rest will dwindle. We owe it to ourselves as a profession to promote patient direct access and be held responsible and accountable for the musculoskeletal wellbeing of our patients.  The medical profession isn’t meeting this need.

 

C. Jason Richardson, PT

Greg Spurgin, PT

December 03, 2010

Can You Put a Number on Physical Therapy?

One of the most popular Simpsons episodes ever - MoneyBART - succinctly describes the struggle between intuitive and algorithmic decision making in physical therapy.

(video length 2min 50sec.)

This struggle, which catapulted to prominence in 2002 with the publication of Flynn's manipulation rule, is not unique to physical therapists.

Physicians, too, resist the influence of decision rules and adhere poorly to clinical practice guidelines. Physical therapists share some commonalities with physicians in that we overestimate our ability to access medical knowledge relevant to the patient, to screen for low-frequency events and to apply effective treatments while mitigating the use of ineffective treatments.

MoneyBART captures what I think is one of the drivers for the low utilization of evidence-based decision rules (including treatment-based classification). This driver is captured in the struggle between Lisa and Bart.

Lisa argues for numbers and statistics - the "brains" of the algorithmic, "computer logic" behind treatment based classification - while Bart argues for his "gut" - the intuitive, naturalistic basis for pattern matching traditionally employed by physical therapists.

Plot synopsis: Lisa becomes the manager of Bart's Little League baseball team even though she doesn't know anything about baseball ("Go kick a field goal, Bart!").

To learn about baseball, Lisa turns to a team of statisticians who meet to discuss sabremetrics at Moe's Tavern.

Using this brand of statistical baseball analysis, Lisa begins winning games and Bart complains that she has taken the fun out of the game. Bart gets kicked off the team after disobeying Lisa's instructions to walk off a pitch and he hits a home run, winning the game.

Lisa eventually makes the city championship and she asks Bart to pinch run from first base. He again disobeys her management and tries to steal all the way home.

As Bart makes his move, Lisa calculates the odds as being vastly against him but, instead of being mad, comes to love the thrill and excitement of the game. Bart is tagged out at home and loses the game and the championship but Lisa says "thank you" to Bart for showing her how to love baseball.

In fairness, I've made some simplifying assumptions that physicians and physical therapists resist clinical decision support (CDS) for personal reasons ("It takes the fun out of the game") when, in fact, physicians and physical therapists are professionals who resist the "top-down" management of complex doctor-patient interactions by decision rules they perceive as limiting.

Physicians and physical therapists are typically not trained, incented or supported for using evidence-based decision rules. The rational response, then, is not to use them.

But, there is have good evidence that safety and efficiency, from high-quality impact studies, are both improved when algorithmic decision making replaces intuition.

"Brains" make better decisions than "guts".

Does that take the "fun" out of the game?

Medicine isn't Little League so, if we're going to play, let's play to win.

Tim Richardson, PT

www.PhysicalTherapyDiagnosis.com

December 28, 2009

Physical Therapists and Contracts

Downsized_1223091200aOur family's traditional stocking stuffer extravaganza took place last week.  For those of you unfamiliar, this event is highlighted by driving for 10 minutes to find the last parking space at the mall, entering the mall and hearing Christmas music, negotiating the dollar limit for the stuffed stocking while eating the grease at the food court, determining the time limit to accomplish the feat, and of course, exchanging last minute wishes between our kids.  This tradition is for our kids and they are solely responsible for each others' stockings.

As our daughter and I embarked on our mission, we came upon this sign.  It made me pause and think.  This sign could be the future of physical therapists.  Really... John and Larry have shared (multiple times throughout the years) the contracts coming down the pipes.  If physical therapist business owners continue down the path of making life easy for referral sources by participating with all third party arrangements and accepting contracts that pay poorly because something is better than nothing, the one change that just might have to happen is reflected in this sign. 

How many physical therapists do you know that love their career so much they they would be willing to be paid $24.99/month? 

~Selena

June 09, 2009

The Rise of "Integrative Medicine"

Many of us in the world of scientific medicine (which naturally includes the readers of EIM!) have been alarmed at the steady rise in popularity of the so-called "Integrative Medicine" movement. The following consists of my personal opinion and commentary on this topic.
For those unfamiliar with the term "Integrative Medicine", here's the WebMD entry: IM

The Wikipedia entry is a little more telling: Integrative Medicine. As of this writing, it redirects you to the "Alternative Medicine" entry. Interesting.

So what gives? I think IM is theoretically an attempt to combine some popular alternative methods into standard science/evidence-based care. This might be due to the desire of the patient to have some of these therapies, or a desire of the practitioner to be seen as "open-minded". In practice however, I think IM is the combination of dubious (and often ridiculous) treatments with standard medical care. Therefore I think it typically results in the addition of nothing significant at the risk of conveying some dangerous ideas regarding the nature of medicine and the role of the practitioner in healthcare. For example, the responsibility of the practitioner to be an "honest broker" about the patient's healthcare options and the science and evidence underpinning those options.

There have recently been some articles in the mainstream media about the IM movement, both on MSNBC and on Fox News.

As usual, both Quackwatch and the Science-Based Medicine blog are excellent resources on this topic.
Quackwatch on IM
SBM on IM

I think we've all seen some examples of integrative medicine in physical therapy clinics. Perhaps you've seen a colleague provide a treatment of questionable value in addition to treatments you thought made sense. I know I have.
I don't think much of IM myself, and I make sure I have a good answer when patients ask me why I'm not using this or that alternative method. I feel that's an important part of my responsibility as a healthcare practitioner.

I close with a quote from Dr John Farley PhD, found at the Quackwatch link. I think it encapsulates the issue perfectly.

"Integrative" medicine is purportedly combining alternative and mainstream approaches to medicine. The claim is that integrative medicine provides the best of both approaches. This may sound reasonable, but actually it is not. Suppose that the "integrative" approach were to spread beyond medicine, and were to be more broadly adopted by other disciplines in the sciences. The biologists would "integrate" creationism with Darwinian evolution, while the chemists would integrate alchemy into modern scientific chemistry. The geologists would integrate the belief that the world is only 6000 years old (and flat) with modern dating of rocks. Physicists would integrate perpetual motion machines with the conservation of energy and the laws of thermodynamics. And the astronomers would integrate astrology and astronomy. Of course, this is ridiculous. It's not a good idea to integrate nonsense with valid scientic knowledge."


What is the proper role of IM in physical therapy, and what are its boundaries? What do you think?

-Jason Silvernail DPT

May 09, 2009

Health 2.0 and Lack of Control of Information

The world seems so much smaller.  It seems as though everyone has an opinion. 

Is it true the more "followers" one has the more valid the person being "followed?"  Has this become like a status symbol of expertise or something?  Has this become the status symbol of a leader?

More and more consumers are turning to the internet for medical information.  This can be good... but at the same time, I question the validity and the reliability of the information they receive.  I recently watched a presentation that suggested that consumers tend to place the same level of value of what others in their same situation believe as they do their physicians.  I have mixed feelings about some of the Health 2.0 networking that occurs.  I think it can be great from a support group kind of perspective; I'm a bit leary about consumers telling each other "what worked" for them. 

It seems as though everyone has a blog these days.  Everyone has a right to an opinion.  What if that opinion is wrong?  What if the information being shared is wrong?  How much impact does a blogger have on consumers?  Who "follows" the blogger?  How strong is the alliance between the blogger and the "followers?"

I've decided that if I see something that really, really seems to be inaccurate about physical therapists, I WILL step in and comment. 

My Google Reader fed me a recent blog post:  The Ugly Truth About Physical Therapists.  I couldn't bear to let the post go without an appropriate comment.  Poor Jamie still didn't understand and a follow up comment was definitely required in Personal Trainer vs Physical Therapist - the "deathmatch."

I don't know about the rest of you, but it is irritating to have a lack of control of what consumers can learn about physical therapists.  Who knew that personal trainers, according to Jamie, are becoming more and more similar to physical therapists?  What a bad, bad seed to plant for consumers....

Anyways... be an advocate for physical therapists.  Who knows what we do or have to offer better than ourselves?  Help consumers understand their options. 

~Selena

March 02, 2009

Does the APTA PT-PAC Need Some Funds?


Coyote ugly

Moving Forward is moving.

President Obama will be trying to solve difficult problems.

What do you do when the economy is horrible, membership might be down and you need money for lobbying?

Just like Jersey Girl, a little bit of ingenuity and grasping of an opportunity is required.

An opportunity has been extended by Intuit for a small business grant.  Follow along for just a bit - I always have a point, it's just going to take me a bit to get there.

 As of right now, there are 4 physical therapists "sharing their story:" 

King Rehab Services in Toms River, NJ

Joints in Motion Physical Therapy in Flower Mound, TX

Ryndak Physical Therapy in Bloomingdale, IL

AND, yours truly, at Red Cedar Physical Therapy, LLC in Williamston, MI 

Now, here's the scoop.  In order for any competitor to be in the competition, so to speak, the stories need to be rated.  Every one of the above stories have had people viewing, but no one voting.  Not a single person has rated any of the stories written by physical therapists.  Stories are rated as inspiring, useful or funny.  Finalists are chosen by a combination of user ratings (40%), quality (40%) and creativity (20%).

The story I wrote really isn't "my story." My goal was to be an advocate for physical therapists on one hand and to have the story represent what physical therapists who own physical therapy businesses face every day as best as possible.  By writing the story, a whole different audience, so to speak, will learn a bit about physical therapists.  

Here's the twist...  if enough reviewers rate my story between now and March 23 at enough of a volume that the story is in the finalist category at any level, I will pledge 1/2 of the financial reward to the APTA PT-PAC.  Michigan's economy isn't the greatest right now, but this small business grant appears to be a perfect opportunity for me/us to use to help support the APTA PT-PAC.  Feel free to share AND rate - I'll support the APTA PT-PAC because of YOUR support!

~Selena

November 15, 2008

Asking, Listening and Identifying Patterns

Duck Westby G. Fisher, MD, FACC had me thinking the last couple of days.  If he wasn't being sarcastic and he really did have a light bulb experience from this recent finding on electrocardiograms, I had to contemplate why.

Why is there hesitation and lack of certainty to identify some physical complaints using the non-technical, simple approach of asking relevant questions and really listening to a patient's response?  Why is there lack of confidence and comfort in taking a good history and performing an examination based on the information obtained from the history?  How much should it cost and how much further testing should be required to call a duck a duck?  Why is it that confirmation of history and examination generally always occurs via further, expensive diagnostic testing?  (Is it really needed?)  Then on the flip side from a patient perspective - and, I hear this from patients all the time, "I don't want surgery."  So, if a patient doesn't want surgery (whether the person is a candidate or not for surgery), why any further diagnostic testing? 

Think of how often we know that in the musculoskeletal world, diagnostic imaging can shed light on some abnormality but the finding really doesn't correlate with the subjective or clinical presentation.  If the imaging isn't going to provide some new insight to help guide the treatment, what's the point?  What exactly changes when a physician tells a patient, "you have really bad degenerative changes."  Wait, let's not go down that path, because that leads to a whole different discussion.

Is there evidence available that can can provide a higher level of value to a good history and examination?  Back in 1992, Sackett wrote a nice editorial discussing the barriers (which I believe are still true today) for valuing a good history and examination.  At the beginning of that editorial though, he provided 2 statistics to think about:  He cited Crombie - 88% of the time a diagnosis was established after a history and short exam; he also cited Sandler - 73% of the time patients were accurately diagnosed after an examination.  Sackett did a fabulous job in this article in bringing home the value of evidence-based decisions by comparing the evidence for a few simple questions with advanced diagnostic testing.  He tied everything together by using a patient example. 

As health care and health care costs are continually analyzed, physical therapists have more value than we may have initially considered.  We really haven't been extremely dependent on diagnostic testing to assist in clinical decision-making.  Research that focuses on highlighting relevant factors in the history taking and clusters of examination findings (and providing the sensitivities, specificities and likelihood ratios) will strengthen both the value of our diagnosis and our confidence in calling a duck a duck.  The other beauty of our role is that society does not expect a physical therapist to order diagnostic testing, which means we can be seen as a viable alternative that breaks the expectation cycle of having every diagnostic test under the sun performed.

Can physical therapists be seen as an integral solution to reducing health care costs?  Are we ready to be a part of the solution?

photo by monkeyc.net via Flickr

Selena

October 23, 2008

Stop the Merry Go Round- Direct Access Please!

The Problem: Timely access and provider choice for patients in the UK who need care for musculoskeletal commerry-go-round-16-12-2005plaints but have to wait months to get an appointment with a General Practitioner (so they can then be referred to a Physio). 

The Solution: Direct access to services provided by a physical therapist 

The Result: Swift, effective care for people of all socioeconomic classes with musculoskeletal disorders leading to reduced work absenteeism, reduced direct costs, and increased patient satisfaction (per the published govt. report commented on in this article). Oh yea, also employment for the 1,800 physiotherapists who have graduate since 2005 and want to treat patients but who cannot find work

One quarter of all consults from General Practitioners in the UK are for patients with neck and back pain complaints alone. What are they able to offer these patients?   Hmmm, it appears the “You have Drugs, Surgery, or Us” option applies internationally…it certainly does in this case. 

The Department of Health is calling on the leaders of the NHS to allow direct access. The APTA and its membership has been doing the same for some time now. Excuse me legislators and key health care decision makers: This is not rocket science- what’s not to get? 

Round and round and round we go, when will this madness (Medical visit ------ Consult ----------PT) stop nobody knows. However, one thing we do know, and that is that it won’t stop until our patients have the option and ensuing benefits of real (ie. unfettered and reimbursed) Direct Access.

 

Rob

October 16, 2008

Blue Cross of Minnesota will no longer pay for Manual Therapy

Over the past week, private practice PT owners have been receiving this provider bulletin (P22-08) Download post71a_125818.pdf in their mailboxes. Briefly it states:

Massage and manual therapy exclusion
Effective January 1, 2009, Blue Cross and Blue Shield of Minnesota and Blue Plus will no longer reimburse providers for massage or manual therapy services. Massage or manual therapy will deny either as incidental (provider liability) or subscriber liability.

Massages that are provided as preparation for a chiropractic manipulation or other physical medicine therapies, are considered an integral part of the chiropractic manipulation or other therapy. As such, we will deny it as provider liability. If a massage is billed alone, then it will be denied as a subscriber contract exclusion.

Codes
97124 Therapeutic procedure, one or more areas, each 15 minutes; massage, including effleurage, petrissage and/or tapotement (stroking, compression, percussion).
97140 Manual therapy techniques (eg, mobilization/manipulation, manual lymphatic drainage, manual traction), one or more regions, each 15 minutes.

Liability
Provider liable:
Massage and manual therapy (97124 and 97140) will be denied incidental (provider liable) to chiropractic manipulations or other physical medicine procedures billed on the same date of service. The denial will be upheld regardless of submission of the -59 modifier. Additionally, submission of the -GA modifier will not affect or change the denial.

I found out about this Monday night and quite honestly said, What the Hey!! and immediately fired off emails to MN APTA, APTA, EIM team, friends, co-workers, etc.  Others have done so as well.

As of this morning, a  unified effort is taking place.   The MN chapter of the APTA is trying to get some answers from BC of MN and determine when and with whom we can meet to discuss. At present, Blue Cross of MN is not being very helpful.  Nationally, the APTA is aware of the issue and waiting to help if the matter can't be resolved by the MN Chapter and PT providers in a timely manner. 

Sickoposter_2 In Minnesota, lots of theories are circulating as to exactly why and what Blue Cross was trying to do here.  From a research perspective, the recent September JOSPT Neck Guidelines and articles like the one by Walker et al. that came out in Spine today make supporting the efficacy of manual therapy and it's use with exercise a slam dunk. 

Hopefully we will have some answers soon.  I will keep you posted.  Could your state be next?

JW Matheson DPT

Image taken from here - see free use policy

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